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Patient Representative, Full-time (Diabetes Center) Job (Baltimore, MD, US)

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Patient Representative, Full-time (Diabetes Center)

Facility: University of Maryland Medical Center
Employment Type: Full Time
Location: Baltimore, MD Shift/Schedule: DAY
Department: MTC: UMCDE
Posted FTE: 1.0
Job Posting Category: Clerical
Hours of Work: 8:30-5p
Job ID #: 43643
Benefits Eligible: Yes
Minimum Education: HS Diploma or GED equivalent
License/Cert Required: Not Indicated
Minimum Experience: 1-year
Specialty Type: Diabetes & Endocrinology

What You Will Do:

Patient Representative obtains pre-registration infromation for patients who are scheduled for outpatient services. They also register walk in and same day outpatient visits. Patient Representatives obtain accurate and timely demographics, financial and clinical information to assure that patients are provided service in a timely manner. Patient Representative obtains all necessary information to facilitate billing and collection for services rendered. Patient Representative will demonstrate excellent customer relation skills and appropriately handle patients in distress within scope of practice. Patient Representative will adhere to all financial and departmental policies and procedures consistant with University of Maryland Medical Center Midtown Campus mission, vision, and value statement.


What You Need to Be Successful:

High School Diploma or equivalent GED required.


At least one year in hospital, physicians office or clinic setting, customer service and public contact; typing 35wpm medical terminology

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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